As a Sales Assistant some of the things you may learn to do are:
- Give great service to our customers and the rest of the team.
- Check our online selling sites for orders.
- Go out on our stall to sell direct to the public.
- Keep records of the items that you sell.
- Keep records of the amount you sell things for
- Take payments.
- Work with the warehouse and packaging team to make sure that the items we sell online are sent out to our customers.
- Answer questions, reply to emails if customers have questions about items or deliveries.
- Do everything you are asked to do, to keep you and others safe.
What do you need to think about to decide if a job like this is for you?
Most of our selling is online and so you will be sitting at a computer a lot.
We also sell direct to customers at times and this will require being outside and standing up and moving items of stock.
You will need to write down or input accurately into a computer the details of items that you sell.
You will need to follow the rules of the workplace to keep yourself and others safe.
If you think you would like to work in a sales team?
There will be lots of things for you to learn but you will have a job coach, who is someone to teach and support you to be able to do the job. You will learn the skills you need in a way that works for you.
Where is the sales team?
The sales team is in Unit 4, Reads Road of Fenton Industrial Estate, Fenton, Stoke on Trent. If you need support travelling, on your own, to the workplace, one of our travel coaches may be able to help you learn to travel safely and confidently.
What hours will you be in the sales workplace?
We will talk to you, to decide how many hours you work, this may change throughout your time with us. You may be working up to 2/3 full days a week as you learn more about the job.
The other days of the week will be spent learning different skills, most of this time will be spent in a classroom environment with other young people.
You will never be asked to start before 8am or finish after 6pm.
The hours will all be from a Monday to Friday.
You will not be asked to come in on Saturdays or Sundays.
Holidays?
You will have at least 6 weeks off a year. This is the about the usual number of holidays for someone who does this job.
This is an internship and is unpaid.
An internship supports your journey to paid employment, helping you to continue your education whilst learning skills for your future job.